Oaks Port Douglas Resort | Hotel in Port Douglas

| 8.4 (1000 Reviews) |  1 Bathroom
Port Douglas Hotel | Oaks Port Douglas Resort

Hotel in Port Douglas

Luxury hotel with a full-service spa, near Four Mile Beach
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Oaks Port Douglas Resort offers 146 accommodations with safes and hair dryers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Port Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for aud 59.0 per night. cribs (infant beds) are available for aud 10.0 per night.
Payment Policy
Fee for full breakfast: approximately aud 25 per person airport shuttle fee: aud 41 per person (one-way) crib (infant bed) fee: aud 10.0 per night rollaway bed fee: aud 59.0 per night credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges minimum spring break check-in age is 18 years old safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property uses eco-friendly cleaning products

Reviews

Susan
Nov 4, 2025 10:14:24 AM
Review Score:   4
Summary: Hotel.com missold my booking as I booked a poolside 1 bedroom apartment but got a 1 bedroom apartment with a garden view so far out we were nearly next plot. The wall outside the sitting area was covered in mould and filth with a small tree growing . There was no connector to charge a mobile, the bedroom carpet was heavily stained, and a 70s style bath with jets which my husband couldn’t use at all and nearly tripped me getting in and out as we both have arthritis. The shower was over the bath, no slip mat and dangerous to elderly. The cooking top was dark glass and you couldn’t see how to use the controls except with a torch. The bed was exceptionally comfortable. The bedroom fan was either tornado mode or barely moving. Reception gave us a connector on our second day, but only contacted us on our third to be lately offered another apartment with only one night left? They confirmed Hotel.com booked us a garden apartment and not a poolside apartment. As we hadn’t booked a breakfast a charge of $30 was made instead of $25. The breakfast buffet was very average and the fresh fruit was abysmal, slices of various melon and pineapple. The staff were very welcoming and advised to book avoiding the $5 surcharge. If you wanted just coffee or tea it was still the $30 charge.
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