Is this Hepburn hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hepburn hotel?

Check-in time for Hepburn hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hepburn hotel have a swimming pool?

Yes, this Hepburn hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hepburn hotel?

Best-rates for the Hepburn hotel starts from $268 per night with includes Wellness Facilities, Spa, Entertainment, Breakfast, Security/Safety, Sports/Activities, Bedding/Linens, Accessibility, Business Services, Fireplace/Heating, Restaurant, Toiletries, Internet, View, Balcony/Terrace, Laundry, Pool, Guest Services, Kitchen, Air Conditioner, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hepburn hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hepburn hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hepburn hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hepburn hotel?

Based on the information reported by the owner or manager, the Hepburn hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hepburn hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shizuka Ryokan Japanese Country Spa & Wellness Retreat | Hotel in Hepburn

| 8.6 (30 Reviews) | 1 Bathroom

Hepburn Hotel | Shizuka Ryokan Japanese Country Spa & Wellness Retreat

Hotel in Hepburn

Adults-only hotel with spa services and a restaurant
This smoke-free hotel features a restaurant, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include massage/treatment rooms, concierge services, and a library.
Change of towels is available on request.
Shizuka Ryokan Japanese Country Spa & Wellness Retreat offers 6 air-conditioned accommodations with complimentary bottled water and bathrobes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Deep soaking bathtub

Toilet paper

Towels

Hair dryer

Soap

Free toiletries

Private bathroom

Separate bathtub and shower

Shampoo

Bedroom

Air conditioning

Bed sheets

Heating

Iron/ironing board (on request)

Tokonoma (alcove)

Tatami (woven mat floors)

Local maps

Slippers

Guidebooks/recommendations

Fusuma (room partition)

Restaurant dining guide

Breakfast

1 restaurant

Room service available

Japanese breakfast available for a fee daily 8:30 AM–9:30 AM: AUD 35 per person

Coffee/tea in common area(s)

Free daily reception

Tea service at check-in

Local meal delivery service

Mini-fridge

Free bottled water

Freezer

Champagne service

Parking

Free uncovered self parking on site

Accessibility

This property does not have elevators

Activities

Bicycle rentals

Horse riding

Adjacent to a golf course

Swimming

Hiking/biking trails

Hot springs

Spa services

Private winery tours

Bike parking

Public winery tours

General

Banquet hall

Library

Gift shop/newsstand

Water dispenser

Finnish

Japanese

English

Genkan (entryway)

Couples dining

Romance packages available

Smoke-free property

Books

Fireplace in lobby

Guest Services

Mini-fridge

Snack bar/deli

Golf clubs

Luggage storage

Concierge services

Golf cart

Tour/ticket assistance

Golf clubhouse

Front desk (limited hours)

Daily housekeeping

Multilingual staff

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Japanese garden

Garden

Picnic area

Balcony

Spa

Massage/treatment rooms

3 treatment rooms

Couples treatment room(s)

Hot springs water temperature (Fahrenheit) - 102

Outdoor hot springs

Hot springs open from 10:00 AM - 8:30 PM

Massage - Swedish

Massage - hot stone

Body treatments

Yukata (Japanese robe)

Outdoor private bath (no minerals) in communal space

Aromatherapy

Massage - prenatal

Reflexology

Massage - deep-tissue

Facials

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 9 pm contactless check-in available early check-in fee: aud 30 early check-in subject to availability late check-in fee: aud 30 for check-in between 9:00 pm and 11:00 pm minimum check-in age: 16

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children younger than 16 are not allowed at this adults-only property. all guests 16 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for japanese breakfast: approximately aud 35 per person early check-in fee: aud 30 (subject to availability) late check-in fee: aud 30 for check-in between 9:00 pm and 11:00 pm the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Donald

Dec 19, 2023 05:30:38 AM

Review Score: 10

Summary: I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight.

See All Reviews

Room Arrangement

Room Info	Facilities
Japanese Style (two nights) Room Size: 269 square feet m² 1 King Futon Bed 2 Twin Futons Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Garden view, Square meters - 25, Bed count minimum 1, Bed count maximum 2
Japanese Style (one night) Room Size: 269 square feet m² 1 King Futon Bed 2 Twin Futons Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Garden view, Square meters - 25, Bed count minimum 1, Bed count maximum 2