Is this Rydges Mackay Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rydges Mackay Suites have a swimming pool?

Yes, this Rydges Mackay Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rydges Mackay Suites?

Best-rates for the Rydges Mackay Suites starts from $192 per night with includes Pool, TV, Toiletries, Fireplace/Heating, Breakfast, Laundry, Air Conditioner, Parking, Designated Smoking Area, Accessibility, Business Services, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Guest Services, Restaurant, Bar, Child Friendly, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rydges Mackay Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rydges Mackay Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rydges Mackay Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rydges Mackay Suites?

Based on the information reported by the owner or manager, the Rydges Mackay Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rydges Mackay Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Rydges Mackay Suites are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Rydges Mackay Suites | Hotel in Mackay

| 8.6 (1000 Reviews) | 1 Bathroom

Hotel in Mackay

Hotel in Mackay with a fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Rydges Mackay Suites offers 90 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Free toiletries

Bedroom

Air conditioning

Heating

Blackout drapes/curtains

Bed sheets

Connecting rooms available

Desk

Iron/ironing board

Safe

Breakfast

Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: AUD 15-30 per person

1 bar

1 restaurant

Room service available

Refrigerator

Coffee/tea maker

Electric kettle

Parking

Wheelchair-accessible parking available

Free self parking on site

Limited onsite parking

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk height (inches): 43

Elevator door width (inches): 39

Wheelchair-accessible public washroom

Wheelchair-accessible path of travel

Wheelchair-accessible business center

Elevator

Wheelchair-accessible registration desk

1 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Indoor pool

Fitness center

Entertainment

Cable channels

General

24-hour business center

Computer station

Meeting rooms - 4

ATM/banking services

Elevator

Front-desk safe

Reception hall

English

Designated smoking areas

Guest Services

Laundry facilities

Indoor pool

Refrigerator

Laundry facilities

24-hour front desk

Daily housekeeping

Concierge services

Wedding services

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:30 am minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately aud 15 to 30 per person credit card charges are subject to a surcharge of 1.50 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sam

Apr 15, 2025 09:31:34 AM

Review Score: 4

Summary: As you walk into the lobby, you are greeted by a friendly reception area, and staff. The area is clean, and very well looked after, so my expectations were high. Unfortunately that’s where it ended for the good times. Once we hopped out of the dodgy elevator, we walked the 6th floor hallway to our room. There were holes in walls, doors painted white, while others were varnished timber, windows were not sealing, which made the wind howl, and just a general uncared for vibe amongst the place. Then we got to our room. On the surface it looked fine, until we saw multiple stains on the carpet, a pair of socks under the tv unit, a broken dishwasher, and honestly quite a dated interior. We walked to our bedroom to find that one window above the bed had the locking mechanism broken, so it would not close all the way, leading the the wind and rain absolutely howling through 24/7. I had to sacrifice a shirt to the window just to keep us from getting soaked in bed. Our bedroom door had been punched through at some point, and the nails from where they reattached the door skin were still visible. Not to mention the terrible patch job over the hole. The shower head was the cheapest available, and did an average job, and the lack of furniture on the balcony really made the moss growing stand out. For over $500 a night for a 2 bed apartment, this one is an easy miss. Not anywhere close to what we expected from a Rydges establishment. Won’t be returning!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Spa Suite Room Size: 699 square feet m² 2 King Bed and Double Sofa Bed	General Toaster, Ping - 19.64, Square feet - 699, Kitchenette, Number of bedrooms - 1, Dishwasher, Microwave, Stovetop, Separate bedroom, Number of living rooms 1, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Cookware, dishware, and utensils, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Two Bedroom Suite Room Size: 936 square feet m² 3 King Beds and Double Sofa Bed	General Toaster, Square feet - 936, Kitchenette, Number of bedrooms - 2, Dishwasher, Microwave, Sofa bed, Stovetop, Ping - 26.30, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 87, Cookware, dishware, and utensils, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Balcony, Bed count maximum 3, City view, Bed count minimum 3
Family Room Room Size: 700 square feet m² 3 King Bed and Twin Beds	General Square feet - 700, Number of living rooms 0, Toaster, Ping - 19.67, Number of bedrooms - 0, Kitchenette, Shower/tub combination, Dishwasher, Microwave, Stovetop, Number of bathrooms - 1, Square meters - 65, Cookware, dishware, and utensils, Private bathroom, No rollaway/extra beds, Balcony, Bed count maximum 3, City view, Bed count minimum 3
Studio King Room Size: 237 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 237, Private bathroom, No rollaway/extra beds, Shower only, Ping - 6.66, Bed count minimum 1, Bed count maximum 1, Square meters - 22, City view, Number of bathrooms - 1
One Bedroom Twin Suite Room Size: 592 square feet m² 3 Twin Beds and Double Sofa Bed	General Toaster, Kitchenette, Shower/tub combination, Number of bedrooms - 1, Dishwasher, Microwave, Sofa bed, Stovetop, Square feet - 592, Extra bed count 1, Number of living rooms 1, Square meters - 55, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, No rollaway/extra beds, Balcony, Ping - 16.64, Bed count maximum 3, City view, Bed count minimum 3
One Bedroom Suite Room Size: 592 square feet m² 2 King Bed and Double Sofa Bed	General Wheelchair-width doorways, Roll-in shower width (inches) - 50, Number of bedrooms - 1, Dishwasher, Doorway wheelchair width (inches) - 38, Stovetop, Extra bed count 1, Doorway wheelchair width (centimeters) - 97, No rollaway/extra beds, Roll-in shower width (centimeters) - 128, Balcony, Height-adjusted amenities, Bed count minimum 2, Toaster, Kitchenette, Shower/tub combination, Raised toilet seat, Microwave, Sofa bed, Square feet - 592, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Separate bedroom, Wheelchair accessible, Number of living rooms 1, Square meters - 55, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Bathroom grab bars, Ping - 17, No cribs (infant beds), Roll-in shower, City view, Bed count maximum 2

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