While you're here, you can enjoy all the comforts of home and more, including a stovetop and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include premium bedding, a memory foam bed, laundry facilities, and towels.
Show more
Amenities
Air Conditioner
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for local cuisine breakfast: approximately eur 16 per person early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds host has indicated there is a smoke detector on the property host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned
Reviews
Andrea
Oct 19, 2025 09:35:29 PM
Review Score:
4
Summary: Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP.
They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms.
Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number!
They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience.
No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook.
Pros: nice patio area
See All Reviews
Reviews
Andrea
Oct 19, 2025 09:35:29 PM
Review Score:
4
Summary: Room was eh. Wasn't well cleaned. Ran out of toilet paper and no front office staff, so no one to contact, unless you want to sit on WhatsApp trying to get TP.
They had lockers for luggage drop off, but they empty nightly at 8pm, and several were broken. Couldn't get early check in to drop off luggage, so had to cab back mid tours to get luggage into the rooms.
Had two rooms, and they gave us the wrong room number on one, so was dealing with customer service on WhatsApp and that was extremely time consuming as I had someone trying to tell me that I don't know how to enter a code, yet they gave me the wrong room number!
They said they told me the right one, and I sent screen shots. No response except for let us know if you need anything lip service and ignoring the inconvenience.
No elevator, so this error on their part is discovered after hauling all heavy luggage up three flights of stairs. Wasted so much time trying to get this resolved. Ended up dumping luggage in 2nd room until we could get this sorted, as we had dinner reservations. So much hassle. Location was ok. Room was a bit dirty. It was a bit hot at night, (I know, AC not standard,) so noisy (I had earplugs) when windows were opened and mosquitos came in and got all bitten up. Would not rebook.
Pros: nice patio area
Tania
Oct 5, 2025 01:08:31 PM
Review Score:
10
Summary: Peaceful, beautiful, fantastic location, lovely cafe next door.
Rafael
Aug 31, 2025 07:20:31 PM
Review Score:
10
Summary: This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
Beth
Jul 14, 2025 11:24:49 PM
Review Score:
10
Summary: One of the best places we stayed in Italy. It was super clean. Beds are comfortable and bathrooms are spacious. They have a beautiful garden. Check-in and check-out is a breeze. They have luggage storage. We were able to do our laundry. It is within walking distance from the train station (about 20-30inites). Within walking district from all the major tourisr spots. Really enjoyed our stay.
alan
Jul 13, 2025 10:07:50 PM
Review Score:
10
Summary: Small studio apartment had everything we needed. Good shower and air con. Location was perfect for all the sights but quiet at night.
Jul 10, 2025 10:34:57 PM
Review Score:
8
Summary: The place is very, very nice. Beautiful. Gorgeous and comfortable. However the digital checking in and checking out were so stressful that it outweighed the luxury of the experience. the system didn’t recognize my confirmation number, I was unable to scan my passport, all while my phone battery was fading, in the middle of a thunderstorm in a bus station after an 18 hour bus ride. They were able to help me check in but it took an hour. The system didn’t recognize my phone number when I went to check out, again taking more time than it should have and causing stress about making the next connections. Next trip I will prioritize hotels with on site reception. A smile welcome and good bye, putting a friendly face to a new city, are, for me, the most meaningful luxuries.
Stacie
Jun 22, 2025 07:29:15 PM
Review Score:
10
Summary: The location was great - the apt was perfect for us with good AC the check in process was rough but we figured it out.
Robin
May 24, 2025 04:44:40 PM
Review Score:
8
Summary: The property was charming and fun. However there are no staff on site so getting the code and getting in was confusing (another man there actually just left to get another room). We had some trouble with luggage storage, and again no one to problem solve…there was apparently a manager on site who refused to come assist, instead a housekeeper attempted to problem solve.
Jason
May 21, 2025 04:15:12 AM
Review Score:
10
Summary: My wife and I absolutely loved the location, beauty and charm of this location. Florence can be a little busy, and this is just enough off the beaten path and in the perfect location to offer the perfect landing spot for our time in Florence. The back porch, breakfast spot were incredibly peaceful and serene!
May 18, 2025 06:03:59 PM
Review Score:
10
Summary: Modern, comfortable, spacious unit in a charming neighborhood. No elevator to upper floors, for those who need this information. Luggage storage on site was flexible and check-in/check-out was simple.
