Ibis Mackay | Hotel in Mackay

| 7.9 (1495 Reviews) |  5 Bathrooms  10 Guests
South Mackay Hotel | Ibis Mackay

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 156 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Guest Services, Internet, and several others. This is a 4 star rated property and has over 1495 reviews with the average score of 7.9 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 156 Bedrooms Hotel if you want to learn more about this place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Kid-friendly buffet
Parking
  • Parking on site
  • Parking
  • Accessible parking
  • Free parking
Accessibility
  • Raised toilet
  • Lowered sink
  • Wheelchair accessible
  • Visual aids (Braille)
  • Toilet with grab rails
Activities
  • Pool table
  • Live sports events (broadcast)
  • Fitness center
  • Fitness
  • Ping-pong
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Room service
  • Packed lunches
  • Baggage storage
  • Shared lounge/TV area
  • Car rental
  • Ironing service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Daily housekeeping
  • Business center
  • Laundry
  • Dry cleaning
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Heated pool
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Chris
Dec 13, 2025 08:00:00 AM
Review Score:   9
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The location and convenience is great if you're flying in or out. Rooms are generally comfortable and clean.
Negative: The shower is tiny, and I kept knocking the door open while I tried to shower. Maintenance might also be lacking a little. The bed had one corner leg missing.
Summary: Convenient location
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Ironing facilities, Smoke Alarm, Safe, Lockers, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Video, iPod dock, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Walk-in closet

View

Garden view, View, City view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Ironing facilities, Smoke Alarm, Safe, Lockers, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Video, iPod dock, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Walk-in closet

View

Garden view, City view, Sea view

Accessibility

Adapted bath, Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Lower sink, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Safe, Lockers, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Video, iPod dock, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Walk-in closet

View

Garden view, View, City view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Safety features

Air purifiers
Superior Twin Room
Room Type: Twin
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Ironing facilities, Smoke Alarm, Safe, Lockers, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Video, iPod dock, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Walk-in closet

View

Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Safety features

Air purifiers
Disability Accessible Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Soundproof, Ironing facilities, Safe, Lockers, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Video, iPod dock, Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Walk-in closet

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow
Check Hotel Availability
Nightly rates from:
USD US $87
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