Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2199 Reviews) |   Pet Friendly  6 Bathrooms  21 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Breakfast, and several others. This is a 4 star rated property and has over 2199 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant
  • Bar
Parking
  • Electric vehicle charging station
  • Parking
  • Parking garage
  • Accessible parking
Activities
  • Sauna
  • Playground
  • Pool table
  • Fitness center
  • Darts
  • Indoor pool
  • Indoor pool (year-round)
  • Ping-pong
  • Fitness
  • Skiing
  • Hiking
  • Game room
  • Tennis court
  • Turkish/Steam Bath
  • Spa
  • Hot tub/Jacuzzi
General
  • Family rooms
  • Wifi in all areas
  • Non-smoking rooms
  • Smoke-free property
  • Pet friendly
  • Heating
  • Designated smoking area
  • Safe
  • Elevator
Guest Services
  • Ironing service
  • Currency exchange
  • Concierge
  • Airport shuttle (additional charge)
  • Tour desk
  • Daily housekeeping
  • Airport shuttle
  • Shuttle service (free)
  • Shuttle service
  • Room service
  • Valet parking
  • Fax/Photocopying
  • Baggage storage
  • Pet basket
  • Laundry
  • Pet bowls
  • Packed lunches
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Garden
  • Outdoor pool
  • Terrace
Security/Safety
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Skiing
  • Ski storage
  • Ski pass vendor
Spa
  • Plunge pool
  • Swimming pool
  • Heated pool
  • Rooftop pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, spa/wellness center is closed from 2026-11-06 until 2026-11-02, sauna is closed from 2026-11-06 until 2026-11-02, fitness center is closed from 2026-11-06 until 2026-11-02, hot tub/jacuzzi is closed from 2026-11-06 until 2026-11-02

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Konstantinos
May 29, 2026 07:00:00 AM
Review Score:   9
Greece
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Panorama Double Room with Matterhorn View

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Body soap, Toilet, Shower, Bathtub or shower, Hairdryer, Shampoo, Toilet paper, Free toiletries, Towels, Conditioner, Slippers, Bathrobe

General

Carpeted, Ironing facilities, Hypoallergenic, Heating, Laptop safe, Trash cans, Key card access, Fan, Safe, Smoke Alarm

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Desk, Sitting area

View

Landmark view, Mountain view, View

Kitchen

Wine glasses, Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Pool and Spa

Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Body soap, Toilet, Shower, Bathtub or shower, Hairdryer, Shampoo, Toilet paper, Free toiletries, Towels, Conditioner, Slippers, Bathrobe

General

Ironing facilities, Hypoallergenic, Heating, Laptop safe, Trash cans, Key card access, Fan, Safe, Hardwood or parquet floors, Smoke Alarm

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Kitchen

Wine glasses, Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Pool and Spa

Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Body soap, Toilet, Shower, Bathtub or shower, Hairdryer, Shampoo, Toilet paper, Free toiletries, Towels, Conditioner, Slippers, Bathrobe

General

Carpeted, Ironing facilities, Hypoallergenic, Heating, Laptop safe, Trash cans, Key card access, Fan, Safe, Smoke Alarm

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Desk, Sitting area

View

Landmark view, Mountain view, View

Kitchen

Wine glasses, Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Pool and Spa

Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Body soap, Toilet, Shower, Bathtub or shower, Hairdryer, Shampoo, Toilet paper, Free toiletries, Towels, Conditioner, Slippers, Bathrobe

General

Ironing facilities, Hypoallergenic, Heating, Laptop safe, Trash cans, Key card access, Fan, Safe, Hardwood or parquet floors, Smoke Alarm

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Kitchen

Wine glasses, Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed
Family Room with extra Bedroom

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Body soap, Toilet, Shower, Bathtub or shower, Hairdryer, Shampoo, Toilet paper, Free toiletries, Towels, Conditioner, Slippers, Bathrobe

General

Carpeted, Ironing facilities, Hypoallergenic, Heating, Laptop safe, Trash cans, Key card access, Fan, Safe, Smoke Alarm

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Kitchen

Wine glasses, Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Pool and Spa

Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Body soap, Toilet, Shower, Bathtub or shower, Hairdryer, Shampoo, Toilet paper, Additional bathroom, Free toiletries, Towels, Conditioner, Slippers, Bathrobe

General

Ironing facilities, Hypoallergenic, Heating, Laptop safe, Trash cans, Key card access, Fan, Safe, Hardwood or parquet floors, Smoke Alarm

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Kitchen

Wine glasses, Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Mountain view, Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow, Sofa bed

Pool and Spa

Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Parking, Skiing, Restaurant, Bar, Breakfast, Hot Tub, Security/Safety, Sports/Activities, Spa, Guest Services, Internet, Laundry, View, Accessibility, Transportation/Shuttle, EV Charge Station, Wellness Facilities, Pet Friendly, Pool, Designated Smoking Area, Private Pool, Balcony/Terrace, Fireplace/Heating, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD294
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